QUALITY

 

About Us > Quality Policy

Batchelor Electrical Limited is a specialist Electrical Contractor to the interior fit-out and solar sectors. In addition to this the Company also provides a wide range of electrical contracting and after-sales support services.

It has a reputation for providing quality installations at competitive prices.

Our policy is to improve everything we do continually to ensure our services and products meet or exceed the expectations of our customers. We shall ensure compliance to all applicable regulatory requirements and product certifications.

Our workforce is carefully selected and trained to the highest possible standards. They are aware at all times of the need to be helpful and courteous to our customers.

Our goal, therefore, is to create an environment in which every employee is fully committed to the highest standard of personal quality, and that all products and services supplied by us are fully capable of meeting the customer’s requirements.

The overall requirements of our Integrated Management System are in accordance with ISO9001, ISO14001, MCS, NICEIC and applicable regulatory requirements. The Management Team reviews this system at least once per year in order that its effectiveness may be continually improved.

Our aims and goals are contained in our Business Plan and Integrated Management System. These are measurable objectives, which are communicated to the employees via regular briefing meetings.

Our service credibility has produced confidence within our customers and although we are always looking for ways to improve and develop our service, repeat business is a key aspect of our trading.

The Management Team will review this policy on an annual basis to ensure that it continues to reflect the aims and objectives of the Company.

 

Ian Batchelor

Managing Director
04 April 2011

Quality-Policy

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